Major Pest Control Company Saves over $3.3M - Without Switching Carriers

Industry Architecture and Industrial Design Services Provided Telecom Expense Optimization, Cost Reduction, Procurement Services, Service Delivery Coordination The oldest Architecture firm in America was planning a move from a single-site office building that they had been leasing for over 40 years to a new suite in a different building in downtown Philadelphia. The IT Team and the company's principals sought a way to reduce their IT costs as part of the move. Challenge The client had a tight deadline to ensure the move to the new office was completed on time. They also had a large amount of infrastructure to move to their own Prem Data Center, which needed to be up and operational for staff to continue staying productive. Any downtime could have cost them hundreds of thousands of dollars in lost billed hours. The client also wanted to reduce cost and have the Internet services installed 2 weeks before the official move date. Our Approach Technology Cycle conducted a thorough pricing audit of Internet carriers that serviced the new location and then gave the client some options. Once they chose the carriers they preferred, we negotiated a lower price on the client's behalf and developed an implementation schedule to effectively deliver the Internet circuits before the due date. Our team: ● Negotiated better pricing with one existing carrier and replaced the second carrier ● Had bi-weekly calls for 4 months while the project was running to align all resources ● Acted as an intermediary between the client and the carriers ● Reduced the cost of their total Internet bill ● Provided carriers with diverse fiber paths for a more redundant connection ● Worked with the IT consultant on the day of setup ● Reviewed all billing after the orders were complete ● Fully set up the client in the carrier portals for bill pay and ticketing The Results ● $75K in better-negotiated pricing ● $230K savings over 3-year contracts Ongoing Impact We continue to support the company with: ● Proactive expense management ● Mobility Help Desk ● Ongoing telecom optimization as they scale ● Quarterly bill reviews of the Internet Services Key Takeaways ● Over $75K saved in the first year ● Improved telecom pricing without switching carriers ● Service delivery management got the orders installed on time ● Better pricing and double the bandwidth